Sustainable Tea

A process that is sustainable can be maintained indefinitely. By supporting sustainable business practices, it means that we do not take more from the world than we give back and that we consciously choose how we interact with the environment. Our reliance on renewable resources, as well as on symbiotic relationships with nature and the community, are motivated by our belief in connecting human and material resources without devaluing the integrity of the individual or the planet.
Our mission is to offer the highest quality, organically grown teas available. We purchase our tea directly from small farms and co-ops from around the world, providing families in developing countries with a fair price for their goods. We also buy fair trade teas that are authorized by Transfair USA, ensuring fair working conditions, fair wages and a better life for tea workers from eleven countries across Africa, Asia and Latin America.
We, at Art of Tea have an optimistic vision of the future and a comprehensive strategy to implement that vision. Our sense of personal environmental responsibility is evident in our commitment to practices that contribute to the sustainability of our planet and the communities in which we live and work. Our standard procedures include:
• Recycling of viable business products as feasible, including the reuse of packaging material.

• The use of biodegradable materials for our teabags.

• On site composting, used for soil nutrification in our workplace garden. We compost teas that do not meet our quality standards, any outdated products, and teas used for taste tests.

• Business operation using only sustainable energy sources; no fossil fuels.

• Use of reclaimed office furnishings; desks and dividers.

• Use of eco friendly paint in our warehouse.

• Installation of compact fluorescent lighting in our warehouse.

• Use of energy efficient machinery and appliances.

• Use of eco friendly, biodegradable cleaning products.

• Our billing is done electronically with no paper waste.

In addition to our organically grown, wholly kosher line of teas through KOAOA, we provide our customers with ecologically responsible products, offering them refillable tea tins and eco-mugs that are made from corn.

We regularly support various charitable organizations, including Tree People, KCRW Public Radio Station, Girls, Inc., Sundance Institute, Vista Del Mar Child and Family Services, as well as local environmental and educational programs.


We are proud of our efforts in making tangible, lasting changes to the business as usual approach to our trade and the environment. We encourage each individual to accept personal responsibility for reducing the industrial, and individual impact on the ecosystem by reducing our carbon footprint and to take part in our mission towards a sustainable future; in line with the Brundtland Commission which “meets the needs of the present without compromising the ability of future generations to meet their own needs”.

   
 
Customer Testimonials

"I absolutely love your tea, I have only tried a few and what I have tried is nothing less than amazing. I watched the video that you provided about your company and I couldn't be any happier to support an organization with such a great consciousness! I love the passion that Steve Schwartz has for tea and the people that work for and with him."
-Brian G., 08/21/2009

"I really appreciate the little handwritten thank you notes. It makes Art of Tea stand out from other distributors and shows that you care."
-Carola D., 08/14/2009

"This is the most flavorful, rich, tasty tea I've ever tried!"
-J. Rae, 08/12/2009

"You offer some really great products and the customer service was totally rockin'. Excellent job."
-J. Israel, 08/09/2009

"I love the website! Very easy to use and the choice is neither overbearing nor minimal. Just the right amount of quality teas with the social responsibilty that all businesses need to embrace. I will be buying my teas here from now on."
-Massoud F. , 08/08/2009

"Couldn't resist checking off "amazing" for all catagories. Tyler just recently set us up with our first wholesale order for our little organic spa. I must say, this was by far my favorite customer service experience. Tyler actually made the process fun and educational. He was approachable and patient with my MANY questions and made me feel like a friend and not just a customer number. The quality of your teas really shine through. Can't wait to share these beautiful teas with our clients!"
-Kristen, 08/05/2009

"I appreciate the extra attention to personalizing the customer experience. Its always nice to get a personal note that thanks me for my purchase versus a system-generated, generic response."
- Jamie D., 07/24/2009

"I am really happy with your products and your company over all. I have had nothing but great experience with you."
-Melissa J., 07/20/2009

"First order... love Art of Tea! Look forward to a long relationship."
-P. Rogers, 07/18/2009

"On my last order, a mistake was made. I sent an e-mail and not only did i get an answer within 10 minutes but cutomer service was absolutely perfect. I got to keep the tea sent by mistake, i was sent the right tea right away, and i was given a code for a discount on my next order. Great customer service and great tea."
-Julie F., 07/15/2009

"The tea sample that was included was a nice touch and much appreciated."
-Mary E., 07/11/2009

"It would be great if there were discounts and incentives especially for loyal customers. For example I order jasmine pearls by the pound on a regular basis so why not offer me a special the next time, 20% off or something."
-Catherine S., 06/15/2009

"We have loved every product that we have tried. I love the tea bags for my travels. I also love to use the box of tea bags for teacher gifts."
-Stacie Q., 06/10/2009

"I can only drink decaffeinated tes. You have such a great selection!"
Morgan S., 06/04/2009

"My very first order and I was most impressed. You will see me on a regular basis an that is a promise. I loved the packaging - tasteful- and the product is great. Thanks for doing such a great job."
-Carolyn D., 06/02/2009

"Love the desert teas! Very unique gift!"
-Amy., 06/01/2009

"Am not really a tea drinker, but your Classic Black Tea (first tasted at the Raymond Restaurant in Pasadena) is simply the best tea I have ever had, anywhere."
-Danny C., 05/28/2009

"Great value. A bit expensive, but products are very high quality, which makes up for the price."
-Rosie H., 05/21/2009

I purchased you teas for a easter gift for my son & his girlfriend who are big tea drinkers. They were impressed with the quality of you tea!!
-Lori P., 03/15/2009

"I tried the Mango Melange Tea at Bliss Spa in San Francisco. I couldn't get it out of my mind, as soon as I got back from my trip I ordered two boxes and have a cup of tea every night. It is hands down the best green tea I have ever had and have recommended it to everyone I know. Great product!"
-Jodie B., 03/24/2009

"Love the vanilla chocolate truffle and carmelized pear tea!"
-Heather A., 03/16/2009

"I buy ALOT of loose leaf tea. The packaging, the blends, and the quality from this company is a joy to receive."
-anonymous, 03/12/2009

"I put a comment in my last order saying that I needed it as quickly as possible. You read the comment and the order shipped that afternoon and I got my tea in time...thanks!"
-Mark J., 03/06/2009

"I got my first Art of teas as a Christmas gift and liked the tea so much I had to order more!"
-Emily M., 03/03/2009

"Your staff is great and your sample offers really help in making deciding on a tea alot easier. Thanks!"
-Katie H., 01/22/2009

"The Carmelized Pear tea is OUTSTANDING! I give samples to everyone I know."
-Diane S., 01/15/2009

"Your tea is excellent and I'm looking forward to trying a lot more for myself. I am proud to include your product in my gift baskets. You have quality teas."
-Jay J., 01/11/2009

"I am very impressed with your kind attentiveness and genuine concern that we receive the products that would be best for our store."
-Victoria S., 01/09/2009

"I love this tea!"
-Doris J. Coffee Gal, 07/06/2009

"I don't even like tea, and I LOVE this stuff!!!"
-Serenity R., 11/09/2009

"We love your tea!"
-Robert A., 11/21/2009

"I love the tea. We make 3 or 4 pots a day and drink it iced at work :)"
-Carol R., 10/06/2009

"Dear Sirs, I am enamored with your black tea fusion of Earl Grey Creme."
-Rosalyn D., 09/07/2009

"Thanks! She said Oolong was her favorite and that one looked really good...I will have to order some for myself then :) "
-Gilberto W., 08/18/2009

"Good morning, I just wanted to tell you how much I enjoyed your tea while visiting relatives last week. I asked them how they knew about Art of Tea and told me that they took the empty package with them after ordering tea at a fine restaurant. Absolutely delicious! Keep in mind that I have a demonstration company of natural and organic foods and was not aware of Art of Tea. I cannot wait for my order to arrive and share it with some tea enthusiastic friends. Cheers!"
-Roberto G. Demo Division Manager - Godalo! Demo Company, 08/11/2009

"Thanks for the update on my order and the suggestions on other black teas. Looking forward to trying them! Cheers!"
-Greg C., 08/10/2009

"I want to compliment you for your excellent customer service. The Amore tea sounds delicious and I look forward to drinking it in. Thanks for taking the time to really read my message and turn me on to some things I may need! Love is the answer no matter what! Thank You"
-Jessica F., 07/01/2009

"I can't wait to receive my tea and glass teapot. :) I love your VLOGS! Great job! :) "
-Heather V. Evening Anchor - CBS TV - Tampa, 10/14/2009

"Thank you so much for sending the tea so quickly. I was amazed when it arrived at my door the next day! That tea was for a memorial party for my daughters who died last year. You can imagine what it meant to me to have it. Thanks for making it a priority. Blessings!"
-Rachel C., 06/29/2009

"I had your Earl Grey tea at a local restaurant and absolutely feel in love, my husband couldn't stop smelling the wrapper!! :). Best, Rebecca"
-Rebecca M., 06/07/2009

"The tea arrived today. It was exactly what I was looking for. Thank you so very much. "
-Kimberly W., 04/29/2009

"Love Your Tea - That jasmine pearl is the best!"
-Patrick H., 03/26/2009

"You threw in the strawberry w/ my last order and it was fab ... thx!"
-Grant L., 05/15/2009