What defines an Art of Tea subscription?
Our Tea of the Month Program offers a monthly recurring shipment option. You select the Tea of the Month program you would like to receive, and we will ship it to you automatically around the 3rd week of every month. You will only be charged for each shipment once the item is processed. The amount charged will reflect the price of the item shipped. Shipping cost is included. Tea is not taxable in the United States.
Managing your Account
To sign up for a montly subscription to our Tea of the Month, you are required to have an account on www.artoftea.com. You cannot check out as a guest. You can manage your subscription by logging into you account and selecting the 'My Account' option, then selecting 'My Subscriptions' on the left panel. This will show you details of your subscription service and give you the option to suspend or cancel your subscription.
Coupons or discount offers cannot be combined with subscription orders.
The subscription program is available to US and Canada residents only.
Customers must have an artoftea.com account in order to purchase items via the subscription program. Art of Tea reserves the right to accept or refuse subscription orders at their sole discretion.
Art of Tea is not responsible for items lost or damaged in transit due to incorrect shipping information provided to us.
If any problems should arise with the shipping address or payment method associated with your subscription order, we will notify you right away via email to ask you to resolve the problem and reactivate your subscription. Please note that your subscription will be placed on hold and no additional orders will be processed or shipped until the problem has been resolved.
Customers must register and pay with one of our accepted credit cards: Visa, Mastercard, American Express or Discover. Art of Tea gift cards cannot be used to pay for subscription service.
The total charged to your credit card for each order will be the cost of the total order for that shipment.
The charge for each shipment will be billed to the credit card used to create your initial subscription order. You can change this information at any time by clicking on the “billing & shipping” tab under “manage my account”. If the credit card on file becomes invalid at any time during the subscription period or is declined, we will send you any email notifying you that your form of payment has failed. Your subscription will be placed on hold until the payment information associated with your account has been updated. No additional orders will be able to be processed or shipped until the information is updated.
Termination of Subscription Service
You may terminate your subscription service at any time. Please note that if you make the decision to cancel your membership after any items have already been processed, those items will not be refunded to your credit card and termination of service will result after those items have shipped. To terminate your subscription, please log into your account and select "My Account" and then "My Subscriptions" to cancel or suspend your service. You can also call us at 877-268-8327 during normal business hours or click here to submit a request via e-mail anytime.
Art of Tea reserves the right to terminate your subscription at any time without notice to you. Should your account be terminated, you will only be charged for orders that have been shipped to you.
Art of Tea reserves the right to make any changes to this agreement in our sole discretion at any time and without notice to you.
Limitations of Liability
To the maximum extent permitted by applicable law, in no event shall Art of Tea be liable for any direct, indirect, punitive, incidental, special, general, or consequential damages, or any damages whatsoever, arising out of your use of this website or the subscription program. By using this website and the subscription program, you expressly agree to indemnify Art of Tea for any such damages, including attorneys’ fees and costs, incurred as a result of your use of this website or the subscription program, including damages arising from the negligence, active or passive, from Art of Tea.