What defines an Art of Tea subscription?
You can now sign up for recurring deliveries of select Art of Tea products. You schedule the frequency of your orders and we will ship them automatically. You will only be charged for each order once the item(s) is processed. The amount charged will reflect the price of the item(s) shipped, plus any applicable sales tax and shipping costs. You can sign up to receive any product or combination of products. You are not required to select the same products for each subscription delivery.
Managing your Account
You can set your subscription order for one shipment at a time or for recurring shipments.
We typically ship your subscription orders one week after your initial order. Please note that any changes to your subscription order may delay the initial ship date of your items.
Most of the Art of Tea offerings are available for purchase through the subscription program with the exception of seasonal, sale items and other limited time only offerings. Gift cards and focused tea tastings are not available for purchase within the subscription program. Coupons or discount offers cannot be combined with subscription orders.
The subscription program is available to US and Canada residents only.
Customers must have an artoftea.com account in order to purchase items via the subscription program. Art of Tea reserves the right to accept or refuse subscription orders at their sole discretion.
Art of Tea is not responsible for items lost or damaged in transit due to incorrect shipping information provided to us.
If any problems should arise with the shipping address or payment method associated with your subscription order, we will notify you right away via email to ask you to resolve the problem and reactivate your subscription. Please note that your subscription will be placed on hold and no additional orders will be processed or shipped until the problem has been resolved.
If any Art of Tea item is not available on the day it is scheduled to ship, we will notify you via email of the delay and will attempt to fulfill the order as soon as possible. If there are other items on your queue, the next available item will ship right away and the out of stock item will ship as soon as it becomes available. If the out of stock item is no longer available, we will notify you via email that the item will be removed from your queue and you will not be charged for that item. If you would like a replacement item, it is your responsibility to add that item to your queue.
Customers must register and pay with one of our accepted credit cards: Visa, Mastercard, American Express or Discover. Art of Tea gift cards cannot be used to pay for subscription service.
The total charged to your credit card for each order will be the cost of the total order for that shipment, plus any applicable sales tax and shipping costs.
The charge for each shipment will be billed to the credit card used to create your initial subscription order. You can change this information at any time by clicking on the “billing & shipping” tab under “manage my account”. If the credit card on file becomes invalid at any time during the subscription period or is declined, we will send you any email notifying you that your form of payment has failed. Your subscription will be placed on hold until the payment information associated with your account has been updated. No additional orders will be able to be processed or shipped until the information is updated.
Termination of Subscription Service
You may terminate your subscription service at any time. Please note that if you make the decision to cancel your membership after any items have already been processed, those items will not be refunded to your credit card and termination of service will result after those items have shipped.
Art of Tea reserves the right to terminate your subscription at any time without notice to you. Should your account be terminated, you will only be charged for orders that have been shipped to you.
Art of Tea reserves the right to make any changes to this agreement in our sole discretion at any time and without notice to you.
Limitations of Liability
To the maximum extent permitted by applicable law, in no event shall Art of Tea be liable for any direct, indirect, punitive, incidental, special, general, or consequential damages, or any damages whatsoever, arising out of your use of this website or the subscription program. By using this website and the subscription program, you expressly agree to indemnify Art of Tea for any such damages, including attorneys’ fees and costs, incurred as a result of your use of this website or the subscription program, including damages arising from the negligence, active or passive, from Art of Tea.